At The Royal Packaging, we are committed to protecting your personal information and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
This website is operated by The Royal Packaging, a UK-based provider of bespoke packaging solutions. For the purpose of UK data protection laws, we are the “data controller.”
Information We Collect
We may collect and process the following data:
- Personal Identifiers (Name, Email, Phone Number, Business Address)
- Payment Details (processed securely via third-party gateways)
- Order History and preferences
- IP Address and browser information (via cookies)
How We Use Your Information
We use your information to:
- Process orders and deliver products
- Respond to customer enquiries
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We only process personal data when we have a lawful basis, such as:
- Your consent
- To fulfil a contract
- To comply with a legal obligation
- For legitimate business interests
Data Sharing
We do not sell your data. We may share it with:
- Delivery couriers
- Payment processors
- IT and service providers (under strict data processing agreements)
Government bodies (if legally required)
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at info@theroyalpackaging.co.uk.
Cookies
Our site uses cookies to enhance user experience and collect anonymous usage data. You can manage cookie preferences in your browser settings.
Contact Us
For any privacy-related queries or complaints, contact:
Email: info@theroyalpackaging.co.uk
Address: [Insert Business Address]
Supervisory Authority: Information Commissioner’s Office (ICO)