Frequently asked questions from our support
What is your turnaround time for custom boxes in the UK?
Our standard turnaround time is 8–10 business days after final artwork approval. If you need urgent packaging, we also offer rush order options—contact us for availability and timelines.
Do you offer free shipping across the UK?
Yes! We offer free delivery anywhere in the UK on all custom packaging orders. No matter where your business is based—London, Manchester, Birmingham, or anywhere else—we’ll deliver your boxes safely and on time.
Can you help with the design and artwork for my packaging?
Absolutely. We provide free design support to help bring your vision to life. Whether you have a ready-to-print design or need help creating one from scratch, our expert team will assist you at no extra cost.
What is your minimum order quantity (MOQ)?
Our minimum order quantity starts from just 5 boxes, making it easy for small businesses and startups in the UK to get started with high-quality custom packaging.
How can I get a quote?
Simply fill out our Request a Quote form or email us at info@theroyalpackaging.co.uk with your box type, size, quantity, and design preferences. We typically respond within 24 hours.
What types of boxes do you offer?
We specialise in a wide variety of custom boxes including:
- Mailing boxes
- Retail packaging boxes
- Luxury gift boxes
- Eco-friendly kraft boxes
- Cosmetic and skincare packaging
- Food and takeaway packaging
If you don’t see what you need, just ask — we can customise nearly any style.
Are your boxes eco-friendly?
Yes. We’re proud to offer a wide range of sustainable packaging solutions, including recyclable, biodegradable, and FSC-certified materials. Going green has never looked this good.
Can I get a sample before placing a bulk order?
Yes, we offer physical samples and digital mockups so you can check the quality, size, and finish before committing to a full production run.
Do you print logos and branding on the boxes?
Yes, we provide custom printing services including full-colour CMYK, Pantone matching, foil stamping, embossing, and more—ensuring your brand stands out.
What payment methods do you accept?
We accept major UK debit/credit cards, bank transfers, and secure online payments. Your transaction is 100% safe and secure.